observing-agentforce
Agentforce Observability
Improve Agentforce agents using session trace data and live preview testing.
Three-phase workflow:
- Observe -- Query STDM sessions from Data Cloud (if available), OR run test suites + preview with local traces as fallback
- Reproduce -- Use
sf agent previewto simulate problematic conversations live - Improve -- Edit the
.agentfile directly, validate, publish, verify
Platform Notes
- Shell examples below use bash syntax. On Windows, use PowerShell equivalents or Git Bash.
- Replace
python3withpythonon Windows. - Replace
/tmp/with$env:TEMP\(PowerShell) or%TEMP%\(cmd). - Replace
jqwithpython -c "import json,sys; ..."if jq is not installed.
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