CMDB Setup Orchestrator (Service Cloud ITSM)

Guide the user through enabling the Configuration Management Database (CMDB) in Service Cloud ITSM by presenting the ordered setup layers, delegating each to a specialized child skill, and tracking progress until CMDB is usable end-to-end. Each child skill runs through the Salesforce-hosted Headless-360 MCP server, so the same flow works against production and sandbox — the org is bound to the current MCP session, with no per-user MCP install.

Goal

Act as the top-level coordinator for CMDB enablement. Present the user with the ordered layers, invoke the appropriate child skill for each, verify the layer succeeded before moving on, and after each layer completes return to the menu with updated progress until CMDB is ready or the user stops.

The CMDB prerequisite stack (why order matters)

CMDB is gated by a 4-layer stack. Every CMDB Connect API checks orgHasCMDBEnabled, which is orgHasCMDBPermission && OrgPreferences.CMDBEnabled. Failing the gate returns 403 FUNCTIONALITY_NOT_ENABLED. The layers must be satisfied in order: