skills/forcedotcom/sf-skills/service-itsm-agentic-setup-employee-agent-configure/Gen Agent Trust Hub
service-itsm-agentic-setup-employee-agent-configure
Pass
Audited by Gen Agent Trust Hub on Aug 27, 2026
Risk Level: SAFEINDIRECT_PROMPT_INJECTIONCOMMAND_EXECUTION
Full Analysis
- [INDIRECT_PROMPT_INJECTION]: The skill ingests and processes data from external Salesforce API endpoints, creating a potential surface for instructions embedded in source metadata to influence agent behavior.
- Ingestion points: Data is fetched via
sf api request restfrom theagent-templatesendpoint and viasf data queryfromBotDefinitionrecords (Phases 1 and 2). - Boundary markers: The workflow uses explicit
AskUserQuestionconfirmation gates before performing any write operations and leverages standalone Node.js scripts to isolate parsing logic from the main prompt context. - Capability inventory: The skill is permitted to execute shell commands (
sf,node), read/write local files, and prompt the user for input. - Sanitization: The
build-create-body.mjsscript implementsyamlDoubleQuoteEscapeto prevent user-supplied strings from breaking the YAML structure of the Agent Script and uses a multi-pass HTML entity decoder to normalize template content. - [COMMAND_EXECUTION]: The skill relies on the Salesforce CLI (
sf) for all interactions with the target environment. - The instructions explicitly direct the use of
sf api request restandsf data query, which utilize the CLI's internal session management. This is a secure alternative to manual token handling, as it avoids exposing bearer tokens in shell command histories or environment logs.
Audit Metadata