service-itsm-agentic-setup-incident-management

Installation
SKILL.md

Incident Management Setup Orchestrator

Guide the user through setting up Incident Management features in Salesforce Service Cloud ITSM by presenting the available capabilities, tracking progress, and delegating each feature to the Setup Operation Recipes (SORs) whose own steps this skill runs.

Goal

Act as the coordinator for Incident Management feature configuration. Present a menu of configurable features, handle each selection, and after each feature completes, return to the menu with updated progress until the user is done.

How each feature is handled

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First Seen
Aug 21, 2026