service-itsm-agentic-setup-incident-management

Installation
SKILL.md

Incident Management Setup Orchestrator

Guide the user through setting up Incident Management features in Salesforce Service Cloud ITSM by presenting the available capabilities, delegating to specialized child skills, and tracking progress.

Goal

Act as the coordinator for Incident Management feature configuration. Present the user with a menu of configurable features, invoke the appropriate child skill for each selection, and after each feature completes, return to the menu with updated progress until the user is done.

Behavior

0. Reuse what the session already knows

Before running any preflight below, check whether the same fact was already established earlier in this conversation. Cache-eligible facts for this orchestrator:

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Aug 21, 2026
service-itsm-agentic-setup-incident-management — forcedotcom/sf-skills