service-itsm-agentic-setup-uel-user-create
Installation
SKILL.md
Create and Enable a Unified Employee (UEL) User
Provision an employee under the Unified Employee License (UEL) by creating and linking a User
on the Unified Employee license/profile, a Person Account (with an auto-generated Contact), and
an Employee2 record, then assigning the required permission sets. Every operation runs through
the Salesforce-hosted headless-360 MCP server (server key headless-360) via its four
meta-tools (discover, describe, dispatch_readonly, dispatch). The org is derived from the
OAuth JWT bound to the current MCP session — the skill never handles an org id, alias, or
credentials — so the flow behaves identically against production and sandbox with no per-user
MCP install.
Scope
- In scope: Creating a new UEL User, Person Account, Employee2 record; assigning permission sets; verifying the full chain.
- Out of scope: Standard user creation (non-UEL); cloning existing users; managing existing user permissions only; deactivating users; license assignment changes.