service-itsm-channels-coordinate

Installation
SKILL.md

Employee Service (ITSM) Channels Setup Coordinator

Interactive coordinator that presents a menu of ITSM channel setup options and delegates to the appropriate child skill based on user selection.

Scope

  • In scope: Presenting the channel setup menu to the user. Delegating to child skills based on selection (Portal, Teams, Slack). Validating prerequisites before delegation. Providing clear descriptions of each channel capability.
  • Out of scope: Directly calling setup APIs for any channel — always delegate to the dedicated child skill. Channel-specific configuration details beyond the initial enablement. User permission assignment. Post-setup testing. ITSM notification preferences (a separate concern — handle those with the dedicated notification-preferences skill, not through this menu).

Available Channel Setup Skills

This coordinator can invoke three distinct channel setup skills:

1. Portal Setup

Skill: experience-portal-create

Installs
1.1K
GitHub Stars
980
First Seen
Aug 21, 2026
service-itsm-channels-coordinate — forcedotcom/sf-skills