service-omni-channel-inventory-analyze

Read the org's complete Omni-Channel setup-home inventory without making changes. The supported headless operation combines Voice, Email, Live Chat, and Messaging channel families and returns their derived routing type and routing target. Use this analyzer before changing an unfamiliar org or when a user asks what Omni channels and routing are already configured.

Inputs

bash scripts/analyze.sh <org-alias> [--type Voice|Email|Chat|SMS|Facebook|WhatsApp|InApp]

• org-alias is required and must already be authenticated with Salesforce CLI.
• --type is optional and case-insensitive. It filters the returned inventory without changing the source data.

Preconditions and safety