service-omni-command-center-analyze

Decide, without changing anything, which supervisor experience an org should use and what to do next. Command Center for Service V2 is gated on three independent dimensions — org capability (release gater), the CommandCenterForServiceV2 org preference (whose ON-flip seeds the CommandCenterForServiceV2_L FlexiPage and registers the V2 tab), and the per-supervisor CommandCenterForServiceUser permission. A single boolean cannot express that, so this skill returns an explicit state plus the recommended follow-up skill (e.g. service-omni-supervisor-config-deploy for the classic path). It is the entry point of the Command Center flow — service-omni-channel-setup-coordinate runs it first — and is safe to run on any org, including production, because it only reads.

Inputs

bash scripts/analyze.sh <org-alias> [supervisor_username_or_id]

• org-alias (required).
• supervisor_username_or_id (optional). A Username (…@…) or 15/18-char User Id (005…). When given, the per-user CommandCenterForServiceUser permission is evaluated; when omitted, the permission dimension is reported as not-checked and readiness is org-level only.

Preconditions and safety

• Target org authenticated via sf CLI, Service Cloud license, sf CLI ≥ 2.139.6.
• Read-only — no safe_to_write guard is needed; the skill issues only SOQL/Tooling queries.

Run