/dm:sop-library

Purpose

Manage the agency's Standard Operating Procedure library. Create SOPs from templates, assign them to specific brands, track compliance against recent executions, and maintain version control. SOPs define mandatory steps for common marketing operations — ensuring consistency, quality, and accountability across all client engagements regardless of which team member is executing the work.

Input Required

The user must provide (or will be prompted for):

• Action: One of: create, list, assign, check-compliance, update, or view
• SOP category: The operational area — content-production, paid-media, reporting, crm, seo, social-media, email-marketing, client-management, onboarding, or general
• Brand slug (for assign/check-compliance): Which brand to assign the SOP to or check compliance against — must match a configured brand in ~/.claude-marketing/brands/
• SOP name (for create/update/view): A descriptive name for the procedure (e.g., "Blog Post Publishing Checklist", "Monthly Reporting Workflow", "Paid Search Campaign Launch Protocol")
• SOP content (for create/update): The procedure steps, checklists, responsible roles, approval requirements, and quality gates — or indicate "from template" to use the category default template
• Version notes (for update): What changed and why — recorded in the version history log for audit trail and team communication
• Priority level (for create): One of:
  • Critical: Must follow for every execution — compliance failures trigger alerts to management
  • Standard: Recommended for consistency across team members