Adobe Advanced Troubleshooting

Overview

Deep debugging techniques for complex Adobe API issues that resist standard troubleshooting: IMS token problems, Firefly async job failures, PDF Services edge cases, and network-layer diagnostics.

Prerequisites

• Access to production logs and metrics
• curl with verbose mode for HTTP debugging
• Understanding of OAuth 2.0 token flows
• Network capture tools (tcpdump, openssl s_client)

Instructions

Technique 1: IMS Token Introspection

When auth issues occur, decode the access token to check claims: