adobe-incident-runbook
Installation
SKILL.md
Adobe Incident Runbook
Overview
Rapid incident response procedures for Adobe API-related outages, covering IMS authentication failures, Firefly/Photoshop API downtime, PDF Services quota exhaustion, and I/O Events delivery failures.
Prerequisites
- Access to Adobe Developer Console and Admin Console
- Access to application monitoring (Grafana, Datadog, etc.)
- kubectl access to production cluster (if applicable)
- Communication channels (Slack, PagerDuty)
Severity Matrix
| Level | Definition | Response Time | Example |
|---|---|---|---|
| P1 | Complete Adobe integration failure | < 15 min | IMS auth broken, all APIs down |
| P2 | Single API degraded | < 1 hour | Firefly 429s, Photoshop timeouts |
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