Granola Common Errors

Overview

Diagnose and fix the most common Granola issues. Each error includes platform-specific symptoms, root causes, and step-by-step remediation. Granola captures audio from your device's system audio output (not via meeting platform APIs), so most issues trace back to audio permissions or device configuration.

Prerequisites

• Granola installed (even if malfunctioning)
• Terminal access for diagnostic commands (macOS) or PowerShell (Windows)
• Admin/sudo access for permission changes

Instructions

Step 1 — Quick Diagnostic Check

# Is Granola running?
pgrep -l Granola

# What version?
defaults read /Applications/Granola.app/Contents/Info.plist CFBundleShortVersionString 2>/dev/null