granola-incident-runbook
Installation
SKILL.md
Granola Incident Runbook
Overview
Standard operating procedures for Granola incidents — from individual recording failures to organization-wide outages. Covers triage, remediation, communication, escalation, and post-incident review. Designed for IT admins, team leads, and individual users.
Prerequisites
- Granola admin access (for org-level incidents)
- Bookmark status.granola.ai for service status
- Internal communication channel identified (#granola-support or similar)