HubSpot Incident Runbook

Overview

Rapid incident response procedures for HubSpot CRM integration failures, including triage, mitigation, and postmortem templates.

Prerequisites

• Access to application logs and metrics
• HUBSPOT_ACCESS_TOKEN available for manual testing
• Communication channels (Slack, PagerDuty)

Instructions

Step 1: Quick Triage (< 2 minutes)

#!/bin/bash
# hubspot-triage.sh -- Run this first during any incident