instantly-incident-runbook
Installation
SKILL.md
Instantly Incident Runbook
Overview
Structured incident response procedures for Instantly.ai integration failures. Covers campaign pause cascades, account health crises, bounce protect triggers, webhook delivery failures, and API outages.
Severity Levels
| Severity | Criteria | Response Time | Examples |
|---|---|---|---|
| P1 Critical | All campaigns stopped, sending halted | 15 min | All accounts unhealthy, API 5xx |
| P2 High | Multiple campaigns affected | 1 hour | Bounce protect on key campaign, warmup degraded |
| P3 Medium | Single campaign/account issue | 4 hours | One account SMTP failure, webhook delivery issue |
| P4 Low | Non-blocking issue | Next business day | Analytics gap, cosmetic dashboard issue |
Incident: All Campaigns in Accounts Unhealthy (-1)
Triage
import { InstantlyClient } from "./src/instantly/client";
const client = new InstantlyClient();
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