posthog-incident-runbook
Installation
SKILL.md
PostHog Incident Runbook
Overview
Rapid incident response for PostHog integration failures. PostHog Cloud has its own status page (status.posthog.com) — the first step is always determining whether the issue is PostHog-side or your integration.
Severity Levels
| Level | Definition | Response Time | Examples |
|---|---|---|---|
| P1 | Analytics completely down | < 15 min | All capture calls failing, feature flags returning defaults |
| P2 | Degraded analytics | < 1 hour | High latency, partial event loss, slow flag eval |
| P3 | Minor impact | < 4 hours | Webhook delays, specific event type missing |
| P4 | No user impact | Next day | Monitoring gaps, dashboard stale data |