Bright Data Failure Triage

Overview

Separate provider, target, client, and policy failures using HTTP status, Proxy-Status, and current x-brd-* fields. Never treat an access or compliance denial as a cue to rotate products, regions, or identities.

Prerequisites

• A redacted response or snapshot receipt
• The zone, product, operation ID, and approved target class
• Access to the current Bright Data error catalog and network-status page

Instructions

Step 1: Collect minimal evidence

Read the receipt and Grep for status, Proxy-Status, x-brd-err-code, x-brd-error, x-brd-err-msg, snapshot state, and request time. Exclude credentials, full URLs, and bodies.

Step 2: Identify the layer