Canva Error Classification

Overview

Treat HTTP status alone as insufficient. Use the current endpoint reference and redacted provider error code to separate caller defects, authorization failures, throttling, preview drift, and provider incidents.

Prerequisites

• HTTP status, provider error code, endpoint pattern, and UTC window
• Opaque request, resource, or job reference without payload content
• Pinned OpenAPI or endpoint documentation version

Instructions

Step 1: Capture a minimal envelope

Record method, endpoint pattern, status, provider code, terminal job state, retry metadata if actually present, and deployment version. Exclude tokens, bodies, signed URLs, and customer identifiers.

Step 2: Handle authentication failures