customerio-cost-tuning
Installation
SKILL.md
Customer.io Cost Tuning
Prerequisites
- An approved cost owner, billing/usage baseline, message/event retention policy, and delivery SLO.
- Aggregate reporting that does not require exporting customer payloads or individual message content.
Output
- A measured cost optimization with owner, delivery/consent guardrails, and rollback threshold.
- An aggregate usage receipt supporting the decision without exposing recipient data.
Error Handling
| Condition | Safe response |
|---|---|
| Spend rises unexpectedly | Verify configuration, rate, and authorized campaigns; pause unsafe scale changes and investigate aggregate signals. |
| Optimization risks delivery or consent | Do not apply it until the service/data owner approves a safe test. |
| Data is missing or misallocated | Repair attribution before making a budget decision. |