Customer.io Production Checklist

Instructions

1. Complete every production gate with an evidence link: workspace/environment, identity, secret scope, consent, event/schema, template review, observability, rate limits, and rollback.
2. Verify the exact production audience and suppression/consent behavior using approved safe checks.
3. Hold release when any data, identity, delivery, or owner gate is unverified.
4. Record the named go/no-go decision and post-deployment observation result.

Output

• A production-readiness receipt with owners, evidence, exceptions, and tested rollback path.

Examples

Before enabling a campaign, validate it in staging with synthetic profiles, confirm the production segment and consent/suppression logic under review, and use an approved canary audience. If the canary differs from expected behavior, stop the launch and restore the previous version rather than widening sends.

Overview

Comprehensive go-live checklist for Customer.io integrations: credentials audit, integration quality review, email deliverability setup, monitoring configuration, smoke tests, and staged rollout plan.