Fathom Reference Architecture

Overview

Define meeting ingestion, consent, Fathom processing, CRM/follow-up integration, redacted observability, retention, and incident boundaries as an owned system.

Prerequisites

• A documented data/consent model, environment boundaries, integration owners, and approved data-retention policy.

Instructions

1. Map meeting sources, identities, processing, integrations, access, and audit paths to owners.
2. Separate development/staging/production credentials and use role-limited access at every boundary.
3. Build idempotent integrations and fallback/rollback decisions before production automation.

Output

• An architecture record with trust boundaries, ownership, consent/data controls, and reversible integration points.