Intercom Multi-Environment Setup

Overview

Configure separate Intercom workspaces for development, staging, and production with environment-specific access tokens, webhook URLs, and safety guards. This skill establishes a single config loader, an environment-aware client factory, per-platform secret storage, and production guards so the same codebase behaves correctly in every environment.

The full step-by-step code lives in references/implementation.md; this file carries the workflow and the Step 1 skeleton so you can follow it end to end, then drill into the reference for depth.

Prerequisites

• Separate Intercom workspaces (or at minimum, separate apps in Developer Hub)
• Secret management solution (Vault, AWS Secrets Manager, GCP Secret Manager)
• CI/CD pipeline with environment variable support

Environment Strategy