Lindy Incident Runbook

Overview

Incident response procedures for Lindy AI agent failures. Covers platform outages, individual agent failures, integration breakdowns, credit exhaustion, and webhook endpoint failures.

Prerequisites

• Access to the affected Lindy workspace and task history
• Ownership and escalation contacts for each affected integration
• Read access to the receiving application's health checks and sanitized logs
• A queue, manual route, or other documented fallback for critical events
• An approved location for incident receipts that excludes secrets and payloads

Instructions