Event-Driven Persona Inquiry Reconciliation

Overview

Optimize the application around authentic webhook events and bounded GET reconciliation rather than parallel polling or speculative session creation. Measure customer latency, queue lag, rate headroom, and decision freshness separately.

Prerequisites

• Latency SLO and volume by workflow
• Current traces for API calls, webhook receipt, queueing, and decisions
• Rate and quota header telemetry plus failure budget

Instructions

Step 1: Build the latency model

Measure inquiry create, client start, verification progress, provider event creation, delivery, queue delay, reconciliation, and domain decision.

Step 2: Remove polling from the hot path