Procore Error Classification and Recovery

Overview

Classify failures by identity, company routing, authorization, endpoint contract, business validation, throttling, or provider health. Preserve the original response and avoid treating every 404 as absence or every 5xx as safe to retry.

Prerequisites

• Timestamp, environment, method, normalized route, status, and sanitized response
• Token alias, app version, company and project context, and operation type
• Current endpoint reference plus access to Integration Health or API activity evidence

Instructions

Step 1: Preserve the failure

Capture response code, headers, body shape, correlation data, and elapsed time. Redact authorization, destination headers, query secrets, names, and construction payloads.

Step 2: Classify the layer