TechSmith Automation Error Triage

Overview

This skill diagnoses the layer that failed before suggesting a change. It distinguishes COM registration, executable/version drift, interactive-session limits, local-storage violations, missing media, licensing, and removed legacy exporter assumptions.

Prerequisites

• Product name, exact installed version, operating system, and architecture
• A redacted command, exit code, error text, and relevant local paths
• Confirmation whether the job ran interactively, remotely, or as a service
• Permission to inspect logs without collecting captures, project media, or license material

Tool Discipline

Use Read, Glob, and Grep to inspect local scripts, manifests, logs, and tests. Use WebFetch only for current primary TechSmith documentation. Use Write or Edit only after confirming the target repository file and approval boundary.

Current Contract