Vercel Incident Runbook

Overview

Step-by-step incident response for Vercel deployment failures, function errors, and platform outages. Covers rapid triage, instant rollback, communication templates, and postmortem procedures.

Prerequisites

• Access to Vercel dashboard and CLI
• Access to Vercel status page (vercel-status.com)
• Communication channels (Slack, PagerDuty) configured
• Log drain or runtime log access

Instructions

Step 1: Rapid Triage (First 5 Minutes)