Chatwoot

Rule

Use the official chatwoot CLI. If the CLI is missing or unauthenticated, stop and guide the user through install/auth first.

Do not bypass the CLI with raw REST calls, Rails runner, database queries, or server-side container access unless the user explicitly asks for a fallback path after seeing the install/auth instructions. Boss picked the CLI route; respect it.

For self-hosted deployments, prompt for or discover:

Base URL: the Chatwoot instance URL, for example https://chatwoot.example.com
Account ID: the numeric account ID from the Chatwoot dashboard URL or chatwoot auth status

Never store or print the API access token in skill files, docs, shell history examples, or final answers.

Setup Check

Check whether the CLI exists: