chatwoot
Fail
Audited by Gen Agent Trust Hub on Jul 21, 2026
Risk Level: CRITICALREMOTE_CODE_EXECUTIONEXTERNAL_DOWNLOADSCOMMAND_EXECUTIONPROMPT_INJECTION
Full Analysis
- [REMOTE_CODE_EXECUTION]: The skill provides a setup command
curl -fsSL https://chwt.app/install-cli | shin bothSKILL.mdandreferences/cli.md. This pattern downloads a script from a remote server and executes it directly in the shell, which allows for the execution of arbitrary, unverified code on the host machine. - [EXTERNAL_DOWNLOADS]: The CLI installation process relies on fetching resources from
https://chwt.app/install-cli, a domain that is not recognized as a trusted official source for Chatwoot software, increasing the risk of supply chain attacks. - [COMMAND_EXECUTION]: The skill makes extensive use of the
chatwootCLI to perform operations such as listing conversations, replying to messages, and managing account configurations. These operations involve executing numerous shell commands which could be exploited if user-controlled input is not handled correctly. - [PROMPT_INJECTION]: The skill has a clear surface for indirect prompt injection when processing customer conversation data for feedback summaries.
- Ingestion points:
chatwoot convsandchatwoot api /conversations(SKILL.md). - Boundary markers: Absent. The instructions do not define delimiters or specific warnings to ignore instructions embedded within the fetched conversation content.
- Capability inventory: The skill has extensive shell command execution capabilities via the
chatwootCLI (SKILL.md, references/cli.md). - Sanitization: Absent. No measures are described to sanitize, escape, or validate the content of incoming messages before they are processed by the agent.
Recommendations
- HIGH: Downloads and executes remote code from: https://chwt.app/install-cli - DO NOT USE without thorough review
- AI detected serious security threats
Audit Metadata