customer-support-expert
Pass
Audited by Gen Agent Trust Hub on Sep 11, 2026
Risk Level: SAFEINDIRECT_PROMPT_INJECTION
Full Analysis
- [SAFE]: No malicious patterns, credential theft, or unauthorized system access commands were detected. The skill uses standard Python logic to demonstrate support workflows without external dependencies or dangerous execution methods.- [INDIRECT_PROMPT_INJECTION]: The skill processes untrusted input from customer inquiries, representing a standard attack surface for this domain.
- Ingestion points: Ticket subjects, descriptions, and survey comments handled in
references/EXAMPLES.md. - Boundary markers: Not implemented in the provided logic.
- Capability inventory: The skill does not possess sensitive capabilities like network exfiltration, file system writes, or command execution that could be leveraged by an injection.
- Sanitization: Data is processed as raw strings for storage and analysis.
Audit Metadata