Interview Synthesis

An interview synthesis transforms raw user research data into structured insights that drive product decisions. Rather than simply listing what participants said, a good synthesis identifies patterns across conversations, connects observations to underlying user needs, and translates findings into actionable recommendations.

When to Use

• After completing a round of user interviews (typically 5+ participants)
• Following customer discovery calls or sales feedback sessions
• After usability testing sessions to consolidate observations
• When stakeholders need a summary of research findings
• Before ideation sessions to ground the team in user reality

When NOT to Use

• You are summarizing one internal meeting for its attendees -> use foundation-meeting-recap
• You need patterns across multiple meetings over time -> use foundation-meeting-synthesize
• Your data is survey responses rather than interviews -> use measure-survey-analysis
• The findings are synthesized and you are ready to frame the problem -> use define-problem-statement