connecting-channels-to-asa
Pass
Audited by Gen Agent Trust Hub on Oct 22, 2026
Risk Level: SAFENO_CODE
Full Analysis
- [SAFE]: The skill serves as a technical reference guide for setting up Salesforce Service Cloud Voice and Messaging integrations. It provides structural mappings for RoutingFlows and explains the differences in binding mechanisms between Voice (Setup) and Messaging (Metadata).
- [NO_CODE]: The skill consists entirely of markdown documentation and YAML frontmatter. It does not include any scripts, binary files, or external code dependencies.
- [SAFE]: All included command-line examples (e.g., Salesforce CLI queries for BotDefinition) are standard administrative tools for verifying org configuration and do not involve data exfiltration or unauthorized system access.
Audit Metadata