twilio-customer-memory

Installation
SKILL.md

Overview

Conversation Memory gives your application persistent customer memory. Observations (what happened) and traits (who the customer is) are written automatically from conversations flowing through Conversation Orchestrator/Orchestrator — or posted directly if you run your own extraction. Retrieve relevant context via Recall before responding.

Conversation Orchestrator/Orchestrator conversation → auto-extracted observations & summaries → Memory Store
Your App → Recall → relevant context injected into LLM prompt

All Conversation Memory APIs are on memory.twilio.com. Observations, traits, profiles, summaries — everything is on the same host.

Auth: Basic AuthTWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN.


Prerequisites

Installs
57
Repository
twilio/ai
GitHub Stars
22
First Seen
May 13, 2026
twilio-customer-memory — twilio/ai