twilio-studio-flows

Overview

A Studio flow is a state machine Twilio executes in response to an inbound call, message, conversation, or REST API request. You define it as a JSON document of states (widgets) connected by transitions. Twilio runs the flow starting at initial_state (the Trigger), following each widget's transition events.

Inbound call / message / API request
        │
        ▼
   Trigger ──incomingCall──▶ Gather ──keypress──▶ Split ──match──▶ Connect Call
                                                      └─noMatch──▶ Say "goodbye"