freshdesk

Warn

Audited by Snyk on Apr 19, 2026

Risk Level: MEDIUM
Full Analysis

MEDIUM W011: Third-party content exposure detected (indirect prompt injection risk).

  • Third-party content exposure detected (high risk: 0.90). The SKILL.md explicitly instructs the agent to fetch and read user-generated Freshdesk data (e.g., GET https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets and /tickets//conversations returning body_text) and to act on it (reply, add notes, assign tickets), so untrusted third‑party content can influence actions.

Issues (1)

W011
MEDIUM

Third-party content exposure detected (indirect prompt injection risk).

Audit Metadata
Risk Level
MEDIUM
Analyzed
Apr 19, 2026, 02:45 AM
Issues
1