cro-methodology
Scientific, customer-centric approach to conversion rate optimization through research-driven experimentation and objection elimination.
- Six core frameworks: the 9-step CRO process, customer research and objection discovery, persuasion asset auditing, the Objection/Counter-Objection (O/CO) table, hypothesis design with ICE scoring, and A/B testing methodology with statistical rigor
- Emphasizes discovering why visitors don't convert through exit surveys, chat logs, support tickets, and sales call analysis rather than guessing or copying competitors
- Includes quick diagnostic checklist and scoring system (0-10) for auditing landing pages, funnels, and checkout flows against CRE principles
- Covers funnel mapping to identify "blocked arteries" (high-traffic underperforming paths), persuasion asset inventory, and bold experimental design based on research evidence, not "meek tweaks"
CRO Methodology
Scientific, customer-centric approach to conversion rate optimization based on the CRE Methodology(TM). Extraordinary improvements come from understanding WHY visitors don't convert, not from copying competitors or applying generic tips.
Core Principle
Don't guess -- discover. The methodology rejects "best practices" and "magic buttons" in favor of evidence-based optimization. Most websites underperform not because of bad design, but because no one has systematically researched why visitors leave without converting.
The foundation: Every visitor who doesn't convert has a reason. Your job is to discover those reasons through research, then systematically eliminate them with evidence and proof. This customer-centric approach consistently outperforms intuition, competitor copying, and "expert" opinions.
Scoring
Goal: 10/10. When reviewing or creating landing pages, funnels, or conversion flows, rate them 0-10 based on adherence to the principles below. A 10/10 means full alignment with all guidelines; lower scores indicate gaps to address. Always provide the current score and specific improvements needed to reach 10/10.
The CRO Frameworks
1. The CRO Process
Core concept: A systematic 9-step process for optimizing conversion rates, moving from defining success metrics through research, experimentation, and scaling wins across the business.
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